Privacy Policy
Last updated: January 21, 2026
SpeakShqip LLC ("we," "our," or "us") operates the SpeakShqip mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Personal Information
When you create an account, we may collect:
- Name and email address
- Account credentials (password is encrypted)
- Profile information you choose to provide
1.2 Usage Data
We automatically collect certain information when you use our Service:
- Learning progress and statistics (lessons completed, XP earned, streaks)
- App usage patterns and preferences
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, access times, pages viewed)
1.3 Payment Information
If you purchase a subscription, payment processing is handled by third-party services (Apple App Store, Google Play Store, or RevenueCat). We do not store your credit card or payment details directly. We only receive confirmation of your subscription status.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Personalize your learning experience
- Track your progress and provide learning analytics
- Send you notifications about your learning progress (with your consent)
- Process transactions and manage subscriptions
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve our Service
- Detect, prevent, and address technical issues or fraud
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics, payment processing).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
4. Third-Party Services
Our Service uses the following third-party services:
- Supabase: For database and authentication services
- RevenueCat: For subscription management
- Expo: For app delivery and updates
- Apple App Store / Google Play: For app distribution and payments
Each of these services has their own privacy policies governing the use of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us at info@speakshqip.com.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we may have information from a child under 13, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
10. Push Notifications
We may send you push notifications to remind you about your learning goals or inform you about new features. You can disable push notifications at any time through your device settings or within the app.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
SpeakShqip LLC
Email: info@speakshqip.com
Website: https://speakshqip.com